Delivery&Shipping

Standard Delivery 

For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour. 

Standard  Shipping fee 

Order over $89---Free shipping
Order $0-$39.00---Shipping fee $6.99
Order $39.01-$74.00---Shipping fee $8.99
Order $74.01-$88.99---Shipping fee $10.99
(It is applicable only to orders with total value after discount)


  • Do you ship internationally?

Yes, we do offer worldwide shipping! (Except for Brazil, India,Dominica,French Polynesia,French Guiana,Maldives,Panama,Ecuador,Guadeloupe and Martiniqueis is not in the scope of delivery)

  • How long does shipping normally take?

Total Delivery Time = Processing Time + Shipping Time 

Processing Time:
After you placed an order, We are improving our delivery process. To ensure your parcels are safer, our warehouse will inspect and disinfect the parcels. Therefore, it may take 3-5 business days to process your order.

 Shipping Time
Shipping time will takes approximately 7 to 20 business days to reach destination countries.We will make every effort to deliver your package as soon as possible. However, due to invalid addresses and customs clearance issues, more time may be required.

For example, if you order a T-shirt, it will take 3-5 business days to process and then 7-20 business days to ship. Therefore, you can receive it within 13-29 business days.

The following delivery time is for reference only, we will work hard to further improve the delivery time.

Shipping
 Method
Country Delivery Time(business day)
Standard
Shipping
United States Around 10-12 days
Canada Around 8-12 days
United Kingdom Around 7-15 days
Total Delivery Time = Processing Time (3-5 business days) + Shipping Time 
Note:The above logistics time limit is for reference only. Logistics transportation time is factors such as weather, holidays, customs issues, invalid address (please confirm the address when you place the order) and other factors. So transportation time may be delayed,Tiboyz will process the order and arrange delivery as soon as possible.
If you have any questions, please contact us via email:[email protected]


Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.

 
IMPORTANT NOTE: We are not responsible if the package cannot be delivered due to missing, incomplete or incorrect destination information. Please enter the correct shipping details during checkout. If you find that your shipping details are incorrect, please send an email to [email protected] as soon as possible.


Delivery time is not guaranteed for Standard,Tiboyz will process the order and arrange delivery as soon as possible .The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery. 

Tips:Due to the impact of the COVID-19, logistics in some countries and regions may be delayed, We will process your order urgently, Hope your understanding and thanks for your support. Please pay attention to protection.

  • How can I get my track&trace code?

Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped. 

  • Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare. 


  • How do I track my order?
For US orders, you can track your order through: www.usps.com 

For Canada orders, you can track your order through: www.canadapost.ca 

For UK orders, you can track your order through: www.royalmail.com 

For AUS orders, you can track your order through: www.auspost.com.au 

For worldwide common tracking tool: www.17track.net

 

  • Why do I have to pay the standard shipping fee for my order?


Free standard shipping is applicable only to orders with total value (after discount) over USD 89.00 under normal circumstances, and a flat shipping fee will be required otherwise.

Import Taxes & Duties 

According to the requirements of customs law, all goods imported into EU countries and the UK are subject to value-added tax. When you check out, you need to pay a 10% tax based on the total price of the goods.
EU 27 countries (Austria, Belgium, Bulgaria, United Kingdom, Hungary, Germany, Greece, Denmark, Ireland, Spain, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia,Asia, Finland, France, Croatia, Czech Republic, Sweden and Estonia.)

Still not getting your answers? Email us anytime at [email protected]  You can even contact us on Facebook.